I board my dog here often and have been very happy with his care while I am out of town. I used to call to check on him a couple times over a weekend, now I don't even think to call.
I also have a cat who has required some hospital time. I feel like we received good care during this time too. The doctors are knowledgeable and kind. Would highly recommend.
Everyone was very helpful and wanted to make sure Santana's visit was quick and stress free. They really care about their patients. While my cat became aggressive (not use to vets and is young), the vet was hesitant to continue because she did not want to stress my cat out, leaving her with a bad experience and thus harder to work with in the future. But after i was able to relax her a bit so they could continue, it was quick and like i said before, very helpful. Will continue to see them while i live near by.
Amazing doctors and staff. Dr. Poole and her team literally saved our cat Sunny. We are forever grateful. Would highly recommend their office and services. Thank you.
Absolutely amazing and knowledgeable staff. They're friendly and professional and compassionate on top of that. You can definitely tell that they care not only about the animals but the people that they see as well. I've had appointments with Dr. Poole the most and I will tell you that not only is she knowledgeable but she's compassionate and kind.
When I had to put a very special cat companion to sleep, she helped to assure me that I was making the right decision and really comforted me during the process. She even went above and beyond to do a brief autopsy afterward and called me after the fact, telling me that I'd made the right decision for Queenie seeing as she was in so much pain. That really touched my heart. On top of that, they helped with crematory services and even sent me a card afterward that was signed by the team. It was little things like that which ensured I'd stay a customer for life.
If you're looking for an amazing veterinarian team who will treat you and your pets with compassion and professional care, look no further than Cross Creek Animal Hospital. I know I don't intend to.
My dogs got into a fight and my dachshund was bleeding pretty bad so we scurried to get him to a vet, last second, at night. They were the ONLY animal hospital open in the area at 7:30 at night. Every staff member was so kind and helpful to my dog and family. They all thoroughly described our options for treatment, explained the optional care, and care instructions. Answered all questions we had and put us at ease. Thank you guys so much!!